Protecting your privacy is important to us. The following information explains how personal data is processed in our webshop.
Data collection and contract processing
We collect personal data when you voluntarily provide it during an order, when contacting us or when opening a customer account. We use this data to process contracts and enquiries. Once processing is complete, data is deleted after statutory tax and commercial retention periods unless consent or another legal basis permits continued use.
Data shared to fulfil contracts
Where required for delivery or payment, we share the necessary data with shipping providers, financial institutions and selected payment providers. Where you create an account with a provider, its privacy policy also applies.
Customer account
You may request deletion of your customer account at any time by contacting us or using the relevant account function. Statutory retention obligations remain unaffected.
Email communication
If you subscribe to a newsletter, we use your data in accordance with your consent. You may unsubscribe at any time using the unsubscribe link or by contacting us. You may also object to legally permitted direct email advertising at any time.
Cookies
We use technically necessary session cookies and, where you consent, additional cookies for analytics or service improvement. You can restrict or delete cookies in your browser; doing so may limit webshop functionality.
Analytics and external services
Where analytics, video, payment or communication services are used, processing is based on consent, contract performance or a legitimate interest. Embedded YouTube videos use privacy-enhanced mode wherever possible.
Your rights
Subject to statutory requirements, you have rights of access, rectification, erasure, restriction, data portability and objection. You may withdraw consent at any time for the future and lodge a complaint with a data protection authority.
Controller and contact
Scankraft GmbH, Frischeisstraße 12 Top 2, 4490 St. Florian, Austria
office@scankraft.com